At Socialscale, we respect your privacy and your right to control your personal data.
If you would like to request deletion of your Socialscale account and associated personal information, please follow the steps below.
How to Request Deletion
Submit a Deletion Request
If you cannot access your account, please email:
privacy@socialscale.ai
Include:
Your full name
Email address associated with your account
Subject line: “Data Deletion Request”
We may request additional information to verify your identity before processing the request.
What Data Will Be Deleted
Upon approval of your request, we will delete or anonymize:
Account information
Profile information
Creator information
Campaign participation records
Uploaded content and files
Platform activity data
Connected social account data stored by Socialscale
What Data May Be Retained
We may retain certain information where required for:
Legal obligations
Tax and accounting requirements
Fraud prevention and security purposes
Dispute resolution
Enforcement of agreements
Any retained information will be kept only as long as required by applicable law.
Processing Time
We aim to process deletion requests within 30 days of verification.
Contact
If you have questions regarding data deletion, please contact:
FRL Limited
2A, 17/F, Glenealy Tower
No. 1 Glenealy
Central, Hong Kong
Email: privacy@socialscale.ai
For app store compliance, I’d also add a URL such as:
https://socialscale.ai/data-deletion