Data Deletion

At Socialscale, we respect your privacy and your right to control your personal data.

If you would like to request deletion of your Socialscale account and associated personal information, please follow the steps below.

How to Request Deletion

Submit a Deletion Request

If you cannot access your account, please email:

privacy@socialscale.ai

Include:

Your full name

Email address associated with your account

Subject line: “Data Deletion Request”

We may request additional information to verify your identity before processing the request.

What Data Will Be Deleted

Upon approval of your request, we will delete or anonymize:

Account information

Profile information

Creator information

Campaign participation records

Uploaded content and files

Platform activity data

Connected social account data stored by Socialscale

What Data May Be Retained

We may retain certain information where required for:

Legal obligations

Tax and accounting requirements

Fraud prevention and security purposes

Dispute resolution

Enforcement of agreements

Any retained information will be kept only as long as required by applicable law.

Processing Time

We aim to process deletion requests within 30 days of verification.

Contact

If you have questions regarding data deletion, please contact:

FRL Limited

2A, 17/F, Glenealy Tower

No. 1 Glenealy

Central, Hong Kong

Email: privacy@socialscale.ai

For app store compliance, I’d also add a URL such as:

https://socialscale.ai/data-deletion